Terms of Use

Introduction

These Terms of Use ("Terms") govern your access to and use of the website, products, and services provided by ADHAM For Internet Services ("ADHAM", "we", "us", or "our"). By accessing our website at www.adham.ps or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not agree to these Terms, you must not access or use our services.

Our Services

ADHAM For Internet Services provides a range of technology and internet services, including but not limited to:

• Custom software development (web, mobile, and enterprise applications)
• Managed hosting services (shared, VPS, and dedicated servers)
• Technical consulting and IT strategy
• E-learning platform development
• Technical support and system maintenance
• Data migration and backup services
• UI/UX design and product development

The scope, deliverables, and specific terms for each service engagement are defined in the applicable service agreement or statement of work executed between you and ADHAM.

User Obligations

By using our website and services, you agree to:

• Provide accurate, current, and complete information when requested
• Use our services only for lawful purposes and in compliance with all applicable laws and regulations
• Not attempt to gain unauthorised access to our systems, networks, or data
• Not interfere with or disrupt the integrity or performance of our services
• Not reproduce, duplicate, copy, sell, or exploit any portion of our services without express written permission
• Not upload or transmit viruses, malware, or any harmful code
• Not use automated tools (bots, scrapers, crawlers) to access our services without prior consent

Accounts and Access

Certain services may require you to create an account or receive login credentials. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorised use or security breach

We reserve the right to suspend or terminate your account at any time if we reasonably believe you have violated these Terms or engaged in conduct that may harm ADHAM, our users, or third parties.

Intellectual Property

All content, materials, software, designs, logos, trademarks, and other intellectual property displayed on our website or delivered through our services are the exclusive property of ADHAM For Internet Services or its licensors, unless otherwise stated in a written agreement.

You may not:

• Copy, modify, distribute, or create derivative works based on our intellectual property
• Use our trademarks, logos, or brand assets without prior written approval
• Reverse-engineer, decompile, or disassemble any software provided by ADHAM
• Remove or alter any copyright, trademark, or proprietary notices

Ownership of custom work delivered to clients is governed by the specific terms outlined in the applicable service agreement.

Confidentiality

Both parties agree to treat as confidential any proprietary or sensitive information exchanged during the course of service delivery. Confidential information includes, but is not limited to, business plans, technical specifications, source code, customer data, and pricing information.

Neither party shall disclose confidential information to any third party without the prior written consent of the disclosing party, except as required by law or to perform obligations under a service agreement.

Payment Terms

Payment terms for services are defined in the applicable service agreement or invoice. The following general conditions apply:

Service Availability

We strive to maintain high availability for our website and services. However, we do not guarantee uninterrupted, error-free, or secure access at all times. Services may be temporarily unavailable due to:

• Scheduled maintenance and system upgrades
• Emergency repairs or security patches
• Factors beyond our reasonable control (force majeure)

For managed hosting clients, service level commitments are detailed in the applicable Service Level Agreement (SLA).

Limitation of Liability

To the maximum extent permitted by applicable law, ADHAM For Internet Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, data, or business opportunities
• Cost of procurement of substitute services
• Service interruptions or downtime
• Any unauthorised access to or alteration of your data

Our total aggregate liability for any claims arising under these Terms shall not exceed the total amount paid by you to ADHAM in the twelve (12) months preceding the event giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless ADHAM For Internet Services, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or related to:

• Your use of our services in violation of these Terms
• Your violation of any applicable law or regulation
• Any content or data you provide to us that infringes third-party rights
• Any unauthorised use of your account

Termination

Either party may terminate the use of services in accordance with the terms set forth in the applicable service agreement. We reserve the right to:

• Suspend or terminate access to our website or services for any user who violates these Terms
• Discontinue any service or feature at our discretion with reasonable notice
• Remove or disable access to content that violates these Terms or applicable law

Upon termination, provisions that by their nature should survive (including intellectual property, confidentiality, limitation of liability, and indemnification) shall remain in effect.

Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ADHAM For Internet Services is registered. Any disputes arising out of or in connection with these Terms shall be resolved through:

1. Negotiation: The parties shall first attempt to resolve any dispute through good-faith negotiation.
2. Mediation: If negotiation fails, the parties agree to attempt mediation before pursuing further action.
3. Litigation: If mediation is unsuccessful, either party may pursue legal action in the competent courts of the applicable jurisdiction.

Changes to These Terms

We reserve the right to modify or update these Terms at any time. Changes will be effective immediately upon posting to our website. We will make reasonable efforts to notify users of material changes. Your continued use of our services after any modifications constitutes your acceptance of the updated Terms.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.